Frequently Asked Questions


What Insurance Do You Accept?

We participate with many different insurance plans and will file for reimbursement. It is the patient’s responsibility to know the details of your health plan in regards to referrals, co-payments and percentage of coverage. Our insurance plans include:

Aetna US Healthcare

Blue Advantage

Blue Cross Blue Shield


Champus/Champus Tricare



First Health

First Medical Network

Great-West Healthcare



Multi Plan

Nova Net

PHCS PPO/Open Access

United Healthcare

Why do I need to show my picture ID and Insurance card every time I come in?

This will help ensure you are billed correctly. We check picture ID’s at every visit to protect you against identity theft. We also want to make sure that our records are correct. At each appointment, we scan your insurance card to make sure we have your correct and up to date insurance information. 

Why do you request that I arrive 15 to 20 minutes early for my scheduled appointment time?

Arriving early allows you time to complete any paperwork that you may need to fill out. It also allows our receptionist time to check your patient chart and update any information that may have changed since your last visit. At Ladies First, we always strive to keep wait times to a minimum. When patients arrive early, it helps us to keep our schedules running on time so that we can provide the best possible service to everyone.

What are my birth control options?

We are happy to provide counseling for the growing variety of birth control options. We offer several hormonal contraceptive options including birth control pills, extended use pills, the patch, Nuvaring, Implanon/Nexplanon, and Depo Provera. We also perform diaphragm fittings and IUD insertion and removal. We offer both the copper IUD and the progesterone-containing IUD. We can discuss tubal ligation that is done laparoscopically.

Should I get a flu vaccination? If so, when?

Winter is the time for Flu. However, the length of the season can vary from year to year. While the peak of Flu season is usually January and February, outbreaks can begin as early as October. While it is important for everyone to get a flu shot each flu season, it is especially important for the groups listed below:

  • Pregnant Women
  • Children under 5 years old (this especially applies to children under 2 years old)
  • People age 50 or older
  • People of any age with certain chronic medical conditions
  • People who live or work in nursing homes or other long-term care facilities
  • People who live with or care for those at high risk for complications from flu including:

*Health care workers

*Teachers and child care employees

*Out of home caregivers for children younger than 6 months old (these children are too young to receive the flu vaccination).

I am running low on my medication. How do I obtain more?

If it has been less than a year since your last annual exam your prescription can be obtained by calling our office. A nurse will call in the refill to your pharmacy or send you a prescription in the mail at your request. If it has been more than a year since your last annual exam, you will need to schedule an appointment with us before we can refill your prescription. 

How often should I have a Gyn exam and Pap smear?

If you are taking birth control pills, are sexually active with more than one partner or are having any GYN problems, you need an exam once a year. Pap smears may be recommended more frequently if they are abnormal. If you are postmenopausal but have a normal pap history, you may have a pap screening every 2 to 3 years. However, you still need annual visits including a screening mammogram with a breast and pelvic examination.

What if my Pap smears are abnormal?

If your pap smear is abnormal, you will receive a call from your doctor or one of our nurses. Our office automatically screens all paps with atypical squamous cells of undetermined significance (ASCUS) for the high-risk human papillomavirus (HPV). This virus is the most common reason for abnormal cells found with pap smears. You will be scheduled for an office procedure called a Colposcopy to take a closer look at your cervix for abnormal cells. Follow-up may only require monitoring or it may involve other forms of treatment if cell changes are significant. For more information about HPV go to the Centers for Disease Control and Prevention.

What is a thin prep pap smear and why is it better?

At Ladies First, we use the thin prep pap test. Thin prep is a liquid-based test that allows us to more accurately identify and analyze any abnormalities in your cells.  Thin prep has become the preferred test over conventional pap because it has proven more effective in the detection of abnormal cells. With thin prep, if an abnormality is discovered, we are able to detect and treat it much sooner than we could with traditional pap tests.

 Call us toll free at 877-671-9445 to schedule your appointment.

104 Medical Drive
Dothan, Alabama 36303
(334) 671-9445

MONDAY • 8:00 AM - 5:00 PM 
TUESDAY • 8:00 AM - 5:00 PM
WEDNESDAY • 8:00 AM - 5:00 PM
THURSDAY • 8:00 AM - 5:00 PM
FRIDAY • Appointment Only Basis

All surgeries and childbirth deliveries are performed at Flowers Hospital. Please contact our Dothan office at 334-671-9445 if you have any questions. Thank you for choosing us for your women’s healthcare needs! 

847 Boll Weevil Circle, Suite 110
Enterprise, Alabama 36330
(877) 671-9445

MONDAY • 8:00 AM – 5:00 PM
TUESDAY • 8:00 AM – 5:00 PM
WEDNESDAY • 8:00 AM – 5:00 PM
THURSDAY • 8:00 AM – 5:00 PM
FRIDAY • Appointment Only Basis

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